Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Non-returnable items
Unfortunately, we cannot accept returns on food items.
Refunds
We give an unconditional money-back guarantee if you are not completely satisfied. You’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we’ve approved your return, please contact us at service@mountainhomesmokedmeat.com.
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